Effective Date: 11/08/2024
At Buffers.ai, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our platform, services, or website.
1. Information We Collect
We may collect the following types of information:
- Information You Provide:
Name, email address, phone number, and other contact details
Company name and business details
Payment information for billing purposes - Automatically Collected Information:
IP address, browser type, and device information
Usage data, including pages viewed and actions taken on the platform
Cookies and similar technologies for analytics and performance tracking - Third-Party Data:
Information provided by partners or integrations you connect to Buffers.ai
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send invoices
- Communicate with you about updates, new features, and customer support
- Customize and enhance your experience on the platform
- Comply with legal obligations and enforce our terms of service
3. Sharing Your Information
We do not sell your personal data. However, we may share your information in the following scenarios:
- Service Providers:
With trusted third-party vendors who help us operate and enhance our services (e.g., hosting, payment processing, analytics). - Legal Compliance:
When required to comply with laws, regulations, or legal proceedings. - Business Transfers:
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access your personal data and request a copy.
- Correct or update inaccurate information.
- Request deletion of your personal data.
- Restrict or object to the processing of your data.
- Withdraw consent for data processing activities based on your consent.
To exercise these rights, contact us at sales@buffers.ai.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage. You can manage your cookie preferences through your browser settings or our cookie consent banner.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular monitoring. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Retention of Data
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Third-Party Links
Our website or platform may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal data.
9. International Data Transfers
If you are accessing Buffers.ai from outside [Insert Country], your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards for such transfers.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or through our platform.